Self-exclusion

Self-Exclusion — Mmk121

Self-exclusion is a voluntary risk-mitigation measure that suspends access to all products on Mmk121 for a defined period. It is designed to help you take a controlled break from gambling activities on the platform.

Eligibility and scope

You must be at least 18 years old and hold an active Mmk121 account to use Self-Exclusion. The exclusion applies to all services on the site linked to your account, including casino and sports products, and covers all devices and environments where you access Mmk121 while the period is in effect. You will also be withheld from promotional communications during the exclusion.

Initiating self-exclusion

  1. Log in to your Mmk121 profile and navigate to Profile Details > Self-Exclusion. If logging in is not possible, contact Customer Support using the registered email address on your profile to initiate the request.
  2. Select the exclusion period. The platform supports user-specified durations, with common options such as 6 months, 12 months, or 24 months. Longer terms may be requested and are subject to review; periods exceeding 3 years may involve additional processing and, in certain circumstances, termination of registration with separate terms for fund withdrawal.
  3. Confirm your choice. Upon confirmation, access to your Mmk121 account will be disabled for the chosen period, and you will be excluded from all site services and promotions for that duration.

Effects during Self-Exclusion

  • Immediate suspension of login access to your Mmk121 account.
  • Restriction from all site services, including casino and sportsbook, and from receiving promotional offers during the exclusion period.
  • Deposits, withdrawals, and any new sign-ins are blocked for the duration of the exclusion.
  • Access to advertising and other site materials is restricted during the period.
  • Any attempt to access the site during the exclusion period will be prevented; the self-exclusion is binding for the stated timeframe and cannot be bypassed by normal login attempts.

Ending Self-Exclusion and reinstatement

Reinstatement is not automatic. After the expiry of the selected exclusion period, you may request restoration of your Mmk121 account by submitting a written request from the registered email address to Customer Support. Restoration will be processed in accordance with internal procedures and may take several business days. There is no automatic reactivation at the end of the exclusion period.

Data, privacy and linked accounts

Self-exclusion data is processed in accordance with Mmk121's Privacy Policy. To ensure the effectiveness of exclusion, checks may be applied across linked accounts and shared devices, including household members and shared environments, to prevent circumvention of the exclusion.

Support and contact

For questions about Self-Exclusion, contact Customer Support using the registered email address on your profile. Guidance is also available in the Help/Responsible Gaming sections within your account.

Responsible Gaming and commitments

Self-exclusion is a voluntary, enforceable measure designed to reduce engagement with Mmk121. If you feel your gambling is unmanageable, consider additional steps and seek professional support. Mmk121 provides Responsible Gaming resources and guidance to assist you.